Our Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer easy returns and exchanges within our specified timeframe.
Return Window
30-Day Return Policy: You have 30 days from the date of delivery to return eligible items. Items must be unused, in original packaging, and in the same condition as received.
Eligible for Return
- ✓Unopened products in original packaging
- ✓Items with manufacturing defects
- ✓Wrong items shipped by mistake
- ✓Damaged items during shipping
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
- • Opened or used intimate wellness products
- • Items without original packaging
- • Products damaged by misuse
- • Custom or personalized items
How to Return an Item
Contact Us
Email us at getsetwildcom@gmail.com with your order number and reason for return.
Get Return Authorization
We'll provide you with a return authorization number and shipping instructions.
Package and Ship
Securely package the item in its original packaging and ship using our provided label.
Receive Refund
Once we receive and inspect your return, we'll process your refund within 5-7 business days.
Exchanges
We currently offer exchanges for defective or damaged items only. If you received a defective product, please contact us immediately and we'll arrange for a replacement at no additional cost.
Refund Information
Processing Time
Refunds are processed within 5-7 business days after we receive your returned item.
Refund Method
Refunds will be issued to the original payment method used for the purchase.
Shipping Costs
Original shipping costs are non-refundable unless the return is due to our error.
Need Help?
If you have any questions about returns or exchanges, our customer service team is here to help:
Returns Email: getsetwildcom@gmail.com
Customer Service: getsetwildcom@gmail.com
Response Time: Within 24 hours
Phone Support: Available through our contact form
Last updated: 16 June 2025
